Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Payment method for Premium Family Plan

Payment method for Premium Family Plan

Spoiler
 

I'm unable to change my payment method for premium family plan. The option to use debit/credit card is not clickable. It forces me to pay by mobile which is a hassle. Can someone help?

 

Reply
1 Reply

Hey @charmickaine, thanks for reaching out to the Community!

 

Have you tried this using a different browser or private window? If that doesn’t help, can you let me know if you’ve had this option before and if you’re starting or continuing a Premium Family subscription.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts