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Plano familiar

Plano familiar

Fiz a conta premium que paga os R$199.00 de uma vez por um ano numa conta familiar com mais cinco  membros. Hoje, um mês depois descubro que os 5 estão desde hoje com conta free e só a minha como premium. E no site do spotify não consta o plano femiliar, só a opção de eu entrar em um agora.

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Hey @lemosrafaela_

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

MattSudaSpotify Star
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