Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Please Help

Please Help

I just paid my spotify family membership, I did not enter an adress so what adress did spotify use, and if I cancel and sign up again will I be charged again?


1 Reply

Hey @marveloustwin, welcome to the community!


When you get the Premium for Family plan, the system will ask you to enter your physical address right before sending the first invitation to your family members.


If you were to cancel the subscription and set it back up, you won't be charged again, instead, entering your payment details will just confirm the payment method for the next billing date.


For all the information on how to manage the Family plan click here.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts