Need help? Check out our FAQs for solutions to a wide range of topics.
My Question or Issue
I'm trying to invite another family member to my family account, but i keep getting "please refer to the Premium for Family owner to manage your plan." But I am the owner that's the problem.
I tried logging out of all devices, changed my password, logged in from a private window but still get the same issue.
Any other solution please?
Hey there @janoslav,
Thanks for posting about this in the Community!
We'd first recommend double-checking the status of your Premium for Family plan. To do so, make sure to follow the steps below:
If you're showing up as a member of the plan instead of the owner, it's possible that you joined the plan as a member by mistake. This would explain why you're seeing this error message.
Let us know how that goes or if you need more help 🙂