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Premium Family invitation problem

Premium Family invitation problem

Plan

Premium Family

Country

 USA

 

 

My Question or Issue

 I just signed up for a Premium Family account and sent the invitations.  My family members got the e-mailed invitations but when they click "accept invitation", it brings them to the login screen.  I told them to use my logon and it would probably take them to a prompt to enter their invite code but it doesn't.  I just takes them to my account.  Are they suppose to create their own account?  Please let me know how to accept the invite and get their own "account" under the family plan.  

Reply
1 Reply

Hi @10jl6-h8u5_ah, thanks for writing!

 

Your family member needs to login with their account to join the Spotify Family. For Spotify Family, everyone needs to have their own account. You can read more about Spotify Family here. If there's anything else, just give me a shout 🙂

 

Hope this helps!

BittencourtSpotify Star
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