Premium Family invite accept problem

[ToxicFox]

Plan

Premium-Family

Country

 Czech Republic

Device

Honor 9 lite

Operating System

 Android 

My Question or Issue

 Hi, community.

I 've been trying for like 2 hours to solve this problem. I 've tried everything: different browser, resend invite and resend invite with filling data. I want my money back, because my friends are angry at me. If it's needed, I can send photos with the invites and photos from friends with accepting the invite, that doesn't work. 🙂

Thanks for your feedback.

[Billy-J · Accepted solution]

Hey @ToxicFox, and welcome to the community.

Hope you're doing great! 

I'm sorry to hear this - and thank you for trying those troubleshooting steps. Could you try sending the invite using a different email address? Also, when you send the invitations - please make sure that you're checking all of your folders, such as spam and trash to see if the email is there.

Keep me posted 🙂