Premium Family

[kayagamz]

I cant remember the address I have given in the first place so my sister cant login to the family account. What can I do?

[kejt_]

Hey @kayagamz and welcome to the community ! 

Unfortunately, it’s not possible to check / change the address registered on an existing Premium for Family subscription.

If you move, or don't remember your address details, you need to create a new account, subscribe to Premium for Family on that account, and cancel the subscription on your old account.

After that, contact customer support, and they'll transfer your playlists from your old account to the new one.

Have a nice day 🙂

[allanpvelarde]

HI my Wife subcribed to.premium and sent.me a link but it says its not valid. Help