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Premium Not Working After I Paid For an Annual Subscription

Premium Not Working After I Paid For an Annual Subscription

So the title pretty much covered it all. I've just paid $143.88 for the annual subscription (GST included) and whenever I open my Spotify I still get a banner saying that my Premium is unpaid and I'm going to lose my downloaded music?

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1 Reply

Hey @carlys99, welcome to the community!

 

If you purchased the year of Premium before cancelling your recurring Premium subscription, you might receive this message.

 

To fix it and continue using Premium as usual, just cancel the recurring subscription. This way, your account will just continue using the year you paid for, instead of trying to charge you again.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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