Premium account shuffle playlist

usfrance · 2017-08-18

Hello,
It started today . I can't play an of my playlist in the right order. It plays everything on shuffle . Ihave a premium account that I pay for ... I can't play my songs not playlist everything says only shuffle play . I have log in and out and I checked I payed automatically like every month .... is there any kind of customer service I can talk to ??

Maxim · 2017-08-18

Hey @usfrance,

Can you please perform a reinstall of the Spotify app?

https://support.spotify.com/article/reinstallation-of-spotify/

That should fix it. 🙂

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