Premium family

Reply

Premium family

Flavia7
Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

 Italy

Device

Iphone7

Operating System

(iOS 10

 

My Question or Issue

 Ho attivato un abbonamento premium family e vorrei condividerlo con i miei coinquilini però dopo aver mandato loro l’invito non li fa accedere dicendo che l’indirizzo inserito è errato, è possibile verificare l’indirizzo che ho inserito in fase di registrazione? Non vorrei aver sbagliato qualcosa! 

1 Reply

Peter
Spotify Legend

Hey @Flavia7.

 

Thanks for reaching out on the Community, and sorry for the late response! We hope you don't mind us helping you in English, since this is the official Community language 🙂

 

Unfortunately it's not possible to check the home address which you entered when signing up for the Premium for Famiy plan. You will have to contact our Customer Support team via this link, and they will be able to provide you with those details after some verification.

 

Hope that helps! Let us know how it goes, we'll be right here if you have any other questions.

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