Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
What if one of my children is studying overseas, can she still using our premium for family account?
Indra
Solved! Go to Solution.
Hi @indrajogja,
If your daughter is already active in your Premium for Family plan, she'll be able to use her Spotify account while travelling overseas, as long as it's something temporary and the account's Administrator doesn't change the payment method during the period.
In the other hand if you are willing to invite her while she's already overseas, that won't be possible.
Let us know if you have any other questions!
Hey @indrajogja,
Unfortunately, your daughter will not be able to share a Spotify Premium for Family account. All family members have to live at the same address.
This article explains more information around Spotify Premium for Family.
Cheers,
Tim
Hi @indrajogja,
If your daughter is already active in your Premium for Family plan, she'll be able to use her Spotify account while travelling overseas, as long as it's something temporary and the account's Administrator doesn't change the payment method during the period.
In the other hand if you are willing to invite her while she's already overseas, that won't be possible.
Let us know if you have any other questions!
Hi Tim,
Thanks a lot, my daughter was already installed her spotify with our premium for family prior to her departure. Her spotify didn't work, but already fixed now.
Thanks anyway for your answer, hope this may help others who have same issue with me.
Indra
Hi Rodrigo,
Your answer is much helpful, thanks a lot man, I appreciate it.
Cheers,
Indra
Hey @indrajogja, I'm glad it's fixed now. You're welcome!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…