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Premium for family

rb19
Newbie

 

Plan

premium for family

Country

Australia

Device

all

 

 

My Question or Issue

 I needed to change my address to the owner of the premium pack so i tried, however it doesn't work when I submit the address. It's the exact same address as the owner. I also logged out of all my devices and tried resending the invitation a couple of times.

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1 Reply

Maxim
Spotify Star
Spotify Star

Hey @rb19,

 

I'd recommend reaching out to Support so that they can manually confirm your address.

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
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