Spotify Community

mark105 · 2017-12-29

I have purchased a premium family plan and the invite page will not come up. Is there any way to actually contct someone at spotify

Luke · 2017-12-29

Hey @mark105,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

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Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

View solution in original post

Luke · 2017-12-29

Hey @mark105,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

LukeSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

mark105 · 2017-12-30

Hi LK608

I loaded a different browser (Firefox) and then iot workde.

Thanks for the hlp.

Cheers

Luke · 2017-12-31

https://open.spotify.com/track/0Q95QAw0HKaykvMZA3tMOb

LukeSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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