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Problems paying Familiy Account via Klarna

Problems paying Familiy Account via Klarna

Hi All,


Is there currently any problem known, paying the family account via Klarna. I have done so the past month and now Spotify is telling that they haven´t received the money  for the last month or so, and pausing my account. Re-Enabling, setting up a new Abo doesnt work?! Any Ideas?!



1 Reply

Hey there @S1lverston3,


Thanks for posting and welcome to the Community!


If you're having troubles paying for a Premium for Family subscription through Klarna, we'd suggest first checking this support site article


Keep in mind that you should be able to pay with Klarna for a Premium for Family plan with no issues. If the issue persists, we'd recommend giving it a go in an incognito or private window in your browser.


Have a lovely day.

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