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Problems with Invites in Spotify Family

Problems with Invites in Spotify Family

I am using Spotify Premium for Family. Unfortunately our place in my village does not have street numbers and is not a city. Hence I cannot remember if I put none, NA or N/A. My partner has trouble joining my plan and gets "You're unable to join this Family plan. Need help? Read our FARQ." when he accepta the invitation.

 

What to do? 😞

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1 Reply

Hey there @Pans,

and thanks for reaching out to the community !

 

As details on a Family plan cannot be changed once you've entered them, i'm adding this help guide on "Change Address" which contains all info needed to solve the issue.

 

Let me know if you need further help 😃

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