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Problems with joining a Family

Problems with joining a Family

My friends and I am in family spotify. All was well until I was accidentally removed from the family. The account holder did resend the invitation and I was asked to write down the same address as him, spotify kept on saying that the address is not the same when it actually is. Help me Spotify
1 Reply

Hey @user-removed


Tell your Family Admin to send the invite again. Accept the invite logged in with your own username in the app and in the website. You should make sure to type the address exactly as the Admin did, and also be sure all Family members use the same Internet connection (Home network) regularly. Not doing so may be the cause of you being left out.
Hope it helps. 🙂
osorniosSpotify Star
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