Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Re: Upgrade two duos to family plan

Re: Upgrade two duos to family plan

Hi !! I´m Santiago, I have Duo subscription for 6 months, this is the 1st one, but I wanna go 4 Family plan now, is there a way to avoid wait the 6 months ??

 

Reply
1 Reply

Hey @S3ntiMusic,

 

Welcome to the Community! Were happy to see you here with us.

 

You have an active Duo subscription and have prepaid for 6 months, right? If so you can easily switch your subscription from your account. 

 

Keep in mind though that since you're moving up on the price plan from Duo to Family the billing date you have will also change. You wont lose the months you have paid for, but the system will deduct some time from them since the Family plan is more expensive.

 

Hope this helped out. 

 

Cheers and happy listening!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts