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Registration failure & Premium for family account.

Registration failure & Premium for family account.

Trying to register my son so he can join my Premium for family account. His mail has received the invitation, but he doesn't have his own account yet so I have tried to set one up so that he can join my Premium for family.

The registration procedure for him fails every time for the past few days, with the timer just spinning and nothing happening and no account created. 

Reply
1 Reply

Hey @davidhenderek,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

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