Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Regular Prem to Family Prem (PAYMENT)

Regular Prem to Family Prem (PAYMENT)

Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is asking for credit card, but I don't have a credit card or paypal account. Thanks.

Reply
1 Reply

Hey @Rovitots, help's here.

 

In order to upgrade to Premium for Family, you have to input a recurring payment method. If you think that this is something that others would like to have changed, feel free to add an idea to our idea board. Other people can vote for it and contribute to the discussion.

 

Let us know if there's anything else 🙂

Suggested posts