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As the plan manager, I keep removing the Explicit Content for each of my plan members (in the account on my desktop), but there is one member who is able to keep turning it on again on his iPhone. When I go into settings in the app, I make sure the Explicit Content is turned off as well. I've restarted all devices and the problem persists - this one plan member is able to keep turning on Explicit Content for him. As the plan manager, can I control this or not? If so, please tell me know.
Solved! Go to Solution.
Hi there @nikeman,
Thanks for your reply.
We thought we'd jump in here to clarify some things.
Ever account in a family plan is a individual account which is being paid for by one user - the account manager. The manager can add/remove members of the plan and also allow explicit content on the member accounts. You can have a look at this support article for more info on how to do that. The member accounts should not have the option to switch explicit content back on from their own account page. If you're logged in with your manager account on their device, they could switch it on/off, but that's only if they have access to the manager account.
If that's the case, we'd recommend you go on Your account page and click the Sign out everywhere option. This will log you out for all device, after that you can log in only on the device that you're using personally.
Hope you find this info helpful.