Report family account misuse

[RockSoul]

Hello community,

I know some people using the family plan but they are friends not living at the same place. I'm concerned because this behaviour is not fair and can result into more strict policies and higher costs from Spotify.

Is there any way to report the account and ask for a check from Spotify?

Thanks,

Will

[Jeremy]

Hey there @RockSoul,

Thank you for your post and for letting us know about this.

You can read more about this in the answer that's marked as a solution in this thread that @Elena provided.

If you have any questions we're always one reply away. We're happy to help.

Take care!

[RockSoul]

Thank you for your answer but I have read that thread and I did not find what I was looking for. I was asking if there is any way to report proactively a family account that is not legitimate.

Thanks!

[Jeremy]

Hey again @RockSoul,

Thank you for your reply.

The system should detect if there's any inconsistencies. It's an automated process for security reasons.

Cheers!