Says my address is wrong

[JoJo1214]

My brother set up Spotify family and he gave me the link to join. I put in the same exact adress he did. It told me the addresses were different. No matter what I try, it says the addresses are different and it's getting annoying. 

[Maxim]

Hey @JoJo1214,

Thanks for reaching out.

Please share the exact error message you're seeing 🙂

[JoJo1214]

 

[Maxim]

Hey @JoJo1214,

Thanks for the screenshot.

I recommend asking the plan owner to update the address (even if they choose the same one). This is to refresh the info between the account and the plan 🙂

Lastly, you can try to accept the invite in an incognito window, a different browser or another device (using your account) to see if it makes any difference.

Let me know how it goes.