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Says “sorry there is a problem”

so Basically I’ve had Spotify premium for years. I switched to the duo plan the other day. Then this week I got a link to join a family plan but it won’t let me continue after I have selected the address when hitting the family plan link. 

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Hey @sbodie16 ,

 

Thanks for reaching out.


You'll first need to cancel your Premium Duo subscription and wait for it to end. Once it has ended, you'll be able to join the Premium Family plan you were invited to.


Hope this clears things up 🙂

MaximSpotify Star
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