Signed up for the Family Plan for 30 days on 11/14...

kckenny · 2018-11-15

Plan

Premium

Country

US

Device

Samsung Galaxy S8

Operating System

Windows 7

My Question or Issue

Not getting full 30 days.

Maxim · 2018-11-15

Hey @kckenny,

Thanks for reaching out.

Did you upgrade from Premium to Premium for Family?

Let me know 🙂

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kckenny · 2018-11-15

Yes I did! I signed up for the 30 day free premium but in the same day i signed up for the family plan premium.

Maxim · 2018-11-16

Thanks for letting me know.

If you start a Premium for Family plan as the owner, but you already have Premium, your payment date will likely be a few days earlier than it had been.

This is because of the difference between the price of Premium for Family and the regular Premium subscription you were on.

You can track all this on your subscription page.

I hope this clears things up. 🙂

MaximSpotify Star

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If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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