Spotify Connect on Family Plan

[yvonne16]

I just got emails from spotify saying two users, both called "Spotify Connect," was added to our family plan. This seems odd to me, is it an official spotify thing or is it a scam and should be removed?

[Maxim · Accepted solution]

Hey @yvonne16,

Thanks for coming to the Community.

That definitely doesn't sound right. I recommend removing those two plan members immediately by following these steps.

Once that's done, please also perform the recommended steps listed here.

Let me know how it goes! 🙂

[yvonne16]

@Maxim I removed and reported them, nothing new after that though! Thanks for answering 🙂

[Maxim]

Hey @yvonne16,

Great! I still also recommend performing the recommended steps here, as someone must've gained access to your account in order to invite those accounts to your plan 🙂