Help Wizard

Step 1

NEXT STEP

Spotify Family Removed my premium

Spotify Family Removed my premium

I joined the family account a week or so ago and I was asked to verify my address by email.

I forgot to verify the address and spotify have now removed premium from my account which I believe is a necessity when joining the family plan.

So now I can't re-join the family plan because I don't have premium and i don't want to pay £10 just to join again.

Anyone help?

Reply
1 Reply

Hey there @alfie_rs

thanks for posting !

 

 As a user has this own private account when trying to join the Premium for Family it can only remove the user from the Family plan if there are issues confirming details.

For further help on how to join a Family plan correctly, please visit this help page.

 

Please check out your account page over at Spotify.com and let me know which type of subscription's presented.

It'll also be a good idea to follow the steps on this help page and locate all accounts listed with your details.

 

Thanks 🙂

Suggested posts