Spotify changed my subcription from student to premium family

[AgonY04]

Hello,

Spotify changed my student premium to premium family without asking me. What is this? I'm not paying 10 € more than before. I have not clicked on anything. How can I change this back.

[Tom]

Hello @AgonY04!

This sounds a usual issue, fear not. I can help revert it back to standard premium.

Simply go to https://www.spotify.com/account/subscription/ then click on 'Change or cancel'

Hope this helps!

[AgonY04]

Hello Thomas_wilson,

will this put me back on my 5€ student premium subscription?

[Tom]

Unfortunately, I do not have the answer to that. When you change back to premium, it should say how much you will be charged and when, if this does not say 9.99 then I would contact support, you can do this via Twitter (@SpotifyCares) or on the online contact form.

Hope this helps 🙂

[Guapamin]

Ocupo ayuda pague mi cuentra premium de estudiante,se realizo el cargo a mi tarjeta pero no soy premium aun pague desde ayer pornla noche

[lizzieejacs]

Me paso lo mismo ya aprobaron mi cuenta para paquete universitario y ya me descontaron en mi tarjeta pero aun no tengo el premium, que hago??