Spotify coming up with error message on browser "Spotify can't play this"

[#1]

All day, Spotify is coming up with the error message "Spotify can't play this right now". I have logged out and back in again and tried using a different wifi and it's still not working. I checked the accounts and everything is paid up and I still can't understand why it's not working. Was working fine yesterday.

[Joan]

Hi there,

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on specific one(s)?
• When did this start happening?
• Does it affect specific content, all content or is it sporadic?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.