Hi there, thanks for writing.
My first suggestion is that you click on the link bellow and check if it says Premium or Free on your account details:
Please let me know so we can decide the next steps!
@bittrncourt hi I have the same problem and I have been a premium user of a family plan I have for years! My account says premium and I am paying to be premium. What could be the problem?
Hey @PublishYouOne, thanks for writing!
Does it happen in all your devices? Could you list them?
Also, are you the only member of the group who's noticing this?
At this time the problem has been solved. I guess a Spotify team was already on it. Thank You for reaching out!
Hey @PublishYouOne, I'm glad it's now solved.
It resolved on it’s own
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