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Spotify en otro país

Spotify en otro país

Me pasa lo mismo, en mi casa tenemos el plan familiar y ahora me sale como si fuera 'free' y me sale anuncios y mi musica no la puedo escuchar. 

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1 Reply

Hey there @andreaitc,

 

Thanks for getting in touch about this and welcome to the Community! Hope you don't mind a reply in English as it's the official language of the Community. 

 

Keep in mind that Premium Family is only for users who live at the same physical address. It means that if you've moved to a different country permanently, you wouldn't be able to keep using the plan. However, if you're in a different country only for some time and your address is the same, you can still be part of the plan. 

 

However, as you mentioned that your account reverted to the free service, and if you're still abroad, we're afraid it wouldn't be possible to re-join until you're back home. If you'll be abroad for a longer time and you'd like to subscribe, you can do so with a payment method that was issued in the country you're currently in. 

 

Hope this clears things up. If you need a hand with anything else, the Community is here for you.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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