Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify hesabımda ödememem gecikti. Şu an yapmak istiyorum ama kart kabul

Spotify hesabımda ödememem gecikti. Şu an yapmak istiyorum ama kart kabul

Kart kabul etmiyor. Nasıl ödeme yapacağım bilmiyorum. Duo kullandığım kardeşimin hesabından da ödeme yapamıyoruz. İkimizde mağduruz.
Reply
1 Reply

Hey there,

 

Thanks for reaching out! Hope you don't mind us replying in English 🙂

If your current payment method is a newly-issued card, it's worth checking with your bank if there are some restrictions placed on it. 

Should this not be the case, if possible, try subscribing via an incognito browser window and/or a different device or network.
In case this doesn't help as well - if it's an option - try a different card or payment method.

Lastly, you can also reach out to our support folks, who can take a look backstage if everything is alright with your account.

We're here for you should any questions come up in the meantime.
Cheers!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts