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Spotify premium family Address

Spotify premium family Address

I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that they can't confirm my address.
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I have the same problem, and I can't find where could solve my problem, there's no way to make a clarification about it, does anybody knows what's the solution for this problem?, does an e-mail exists to clarify this situation?

Me too, I am having the same problem.

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