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Spotify premium family isn't working just for me

Spotify premium family isn't working just for me

I have a family premium plan with my parents and I'm apart of it. Up until yesterday it was working fine and has been working fine for a few months now. It works fine on my parents and siblings accounts, but mine doesn't work for some reason. I have tried logging in and out put it doesn't change anything 

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1 Reply

Hi there @echant1776,

thanks for reaching out !

 

Could you please mention the following :

- Are you the owner of the plan or where you invited ?

- Which type of subscription you had before getting the invite ?

- Which device is being used to accept the invitation?

- Any changes made on any of your siblings account like country or address ?

- Have you tried accepting the invitation through a different browser or incognito webpage ?

 

Thanks for your cooperation:)

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