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Hi there,
Thanks for reaching out. The Family plan merely allows users who live together to all use Premium at a lower price. The accounts involved are ultimately completely independent, especially when it comes to playback, recommendations, library, etc. So to answer your question directly - don't worry, all users will keep their playlists separate and each of you will have an individual Wrapped experience tailored to them. All that matters is that everyone uses their own account and that nobody logs into the wrong one by accident.
Hope this clears things up.
Hi there,
Thanks for reaching out. The Family plan merely allows users who live together to all use Premium at a lower price. The accounts involved are ultimately completely independent, especially when it comes to playback, recommendations, library, etc. So to answer your question directly - don't worry, all users will keep their playlists separate and each of you will have an individual Wrapped experience tailored to them. All that matters is that everyone uses their own account and that nobody logs into the wrong one by accident.
Hope this clears things up.
Hi Joan
I understand each family member will have there own account in the plan, i.e own playlists etc. I am still unclear if l invite a current premium member to a family plan, are their current playlists etc also transferred?
regards
Hi there @jasegray,
Thanks for keeping in touch.
The content saved on each account is not related to the Premium subscription. A Premium subscription only gives each user Premium benefits, such as playing music on demand, not having ads, downloading music for offline listening, and more.
That means all the content saved on each account will remain the same, even if they change subscriptions or revert to the free version. So you guys have nothing to worry about, everyone can join your plan and they will have the exact same content (saved songs, playlists, followers...) they had before joining. No transfer is needed. As @Joan mentioned, they only need to make sure to use the same account they're currently using, and not join with a different or new account.
Hope this clears things up. We'll be here in case you have any additional questions.
Is the basic family plan, with no audio book listening, is it the same music account, with no ads, for each family member?
Hi Susan, thanks for your response and yes this does clear things up. I have changed to the family plan and can confirm my family members transfered without issue.
cheers
Hey there folks,
Thanks for the replies!
@jasegray - happy to hear it worked out alright, that's great news!
@joahu - that's right, the Basic plan contains the same benefits as other Premium plans, with the difference that it does not have access to Audiobooks.
Should anything else appear, we're just a post away 🙂
This is not true. My wrapped is combined.
Mine too
Hi @Nicolesunser, @Giordana13,
Thanks for the replies.
Wrapped only ever takes the data from one account into consideration when formulating what to include and as @Susan_GP said, the subscription has no bearing on the content. If your Wrapped is "combined", then that means someone else in the plan is using your account on some device. If you have some sort of Alexa, Google Home or similar smart speaker with your account connected to it, that could explain it too.
Hope this clears things up.
Hi, thanks for the explanation, but unfortunately this doesn't fit my case...unless someone has stolen my account. In that case, it's a data breach. Please let me know.
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