Help Wizard

Step 1


Suscrpcion primium no funciona

Suscrpcion primium no funciona

cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado 

1 Reply

Hey @yolandab2011.


Hope you don't mind our reply in English. Glad to have you on the Community. No worries, we're here to help!


If you can't make use of the Premium feautures, could you check out this page and go through the steps? 🙂


Also be sure to check the following:

  • Log out and back into your account
  • Check the status of your subscription
  • Check the status of your payment
  • Check that your Premium subscription isn't on another account

Thanks! Let us know how you get on.

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