Help Wizard

Step 1


Switching family

Switching family



Since you still can't delete song history, you tend to get the -(mix) or -(cut) or -(ASOT1000) types of songs in playlists "made for me". This is especially annoying because they're not full songs and were made to be listened as a whole ong 1-2 hour mix. After a quick search online and I'm still pretty sure you can't?


So I got the idea to delete my account and create a new one, but I'm the main owner of the family plan, will I be able to add them to the new family? Does the 12 month period of not being able to join new family apply from the moment you added them to the existing one, or the moment you kick them out?

1 Reply

Hey @Sernik00,


Thanks for coming to the Community.


The 12 months policy applies from the moment a user switches from Premium Family plan A to Premium Family plan B. So switching once is possible.


Let me know if you have any other questions.

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