Trouble with the address set up for new people in the Family Plan

[nathannasser]

Hello.

I'm trying to add a new person to my family plan but the problem is I (the account holder) can't remember the address that I set up not i habe it written down. Thing is here in my country we use a totally different address system and format so I don't remember how I entered it nor I can seem to find where to locate that information in my account.

Thank you in advance

[Maxim]

Hey @nathannasser,

Unfortunately, it’s not possible to view/change the address registered on an existing Premium for Family plan.

If you move or enter the wrong details, or simply forgot what address is registered, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂