Unable to add family member to Premium for Family

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Unable to add family member to Premium for Family

Mahoon
Newbie

Plan: Premium for Family 

Country: Norway

Device: Samsung Galaxy S8 plus

 

My Question or Issue: I signed up for the Spotify family plan to add a third family member, my daughter, to the Premium for Family. She doesn't have an email account, but her own iPhone. I've tried to send the invitation to my own hotmail adress in order to open the invitation confirmation on her cell phone, but no invitation has been recieved (I've checked the junk mail). 

 

1 Reply

Noah
Spotify Star
Spotify Star

Hey @Mahoon,

 

Welcome to the community!

 

I'd recommend trying to send the Premium for Family invite to another email address and have the person you're trying to invite open the email on their own device and click ACCEPT INVITATIONGmail works well for most users.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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