Unable to add someone to family plan

[Jemmica]

Every time I've tried to get my husband's account added (using a link copied from the Family Plan setting) he gets 'There was a problem, please try again later'. He's putting in our address exactly as it's listed on the Family Plan settings. At first I thought it was because I was listed as being in America and him in Canada (I recently moved). So I changed my billing to a Canadian card and waited for the next billing cycle. I'm now listed as being in Canada but we're having the same issue. Any advice?

[Maxim]

Hey @Jemmica ,

Thanks for reaching out.

Is your husband currently the owner of a Premium Duo/Family plan?

Let me know. 🙂

[Lord_Rabadon]

My brother is the owner of the Family plan