Help Wizard

Step 1


Unable to sign up for a family account

Unable to sign up for a family account

I would like to convert my premium account into a a premium family account.  When ever I try and access the family regisration page it shows a Page cannot be found message.  Please advise.


This is the page I am trying to access:


This is a screen shot of what I am seeing.2019-02-24_19-30-19.jpg

3 Replies

Hi there,


What country your account is set to? You can check it here.


Thanks! 🙂

Thank you for responding. My account is in Israel.

Hi @ekopelowitz,


Unfortunately, Premium for Family is not available in Israel.


As far as I know, Spotify doesn't have any immediate plans to launch Premium for Family in your country, but I'll make sure to pass your feedback onto Spotify.


Have a great day! 🙂

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