Unable to subscribe to Family Plan Invitation

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Unable to subscribe to Family Plan Invitation

Laura18
Newbie

Plan

Premium Family Plan

 

My Question or Issue

I keep getting prompt with a red notice thats says: "unable to add you to the Family Plan"; once I accept the invitation through the email sent by Spotify, complete the confirmation form and click on "send" botton. 

Appreciate the help and advice since I am not able to move fw with the invitation.

 

Thank you.

 

1 Reply

Jose_M
Rock Star 15
Rock Star 15

Hello there!

Sorry to hear you're having trouble with this. Can you try this process using another browser or Incognito Mode? It might be worth trying another device.

Keep me posted and have a nice day!

Jose_MRock Star 15
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