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Upgrade from Premium Duo to Premium Family

Upgrade from Premium Duo to Premium Family

NonI wan

Plan

Premium

Country

Netherland

Device

Samsung Galaxy A71

Operating System

 

 

My Question or Issue

I want to upgrade from Premium Duo to Premium Family. I don't get the option to choose this. I only see Premium duo and Premium Student at available options. I want my son to join the Premium option. He has already a free account. How can I solve this.? Best regards Hannie Jager

Reply
1 Reply

Hey @HJ76,

 

Thanks for coming to the Community.

 

In order to do that, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you'll be able to subscribe to Premium Family at https://spotify.com/family.

 

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

 

Hope this helps 🙂

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