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Upgraded to family premium and won't skip

Upgraded to family premium and won't skip

I just upgraded to family premium plan and it won't allow me to skip songs. I've rebooted iPhone SE And logging out but still no go. Anyone having this issue?
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2 Replies

Hi, @blakejdoll!

 

Welcome to the Spotify Community.

 

Let's try to figure this out. Can you follow these steps for us?

 

  • Check your subscription page. Your status should be Premium.
  • If you're on Premium, try signing out and back into the app.
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

I am having the same problem. I am limited to only a few skips, then I receive pop up to subscribe to premium. I have premium account, rebooted iPhone, and have an account name (not just #'s). This is frustrating

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