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Urgent Cancellation Problem

Urgent Cancellation Problem

Plan Premium w. Hulu

Country USA  

My Question or Issue

In June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. It is now literally impossible for me to log in or cancel my spotify account as the Facebook account no longer exists. I really really want you just to reach out to me and CANCEL this account because it is extremely frustrating that you link the two accounts so exclusively. I have tried using both the emails i used to create the account with facebook and neither is allowing me to access it. 

Reply
1 Reply

Hello @jonnymitch2!

 

You might be able to access your account having a password reset with the email linked to your Facebook account or your Spotify username.

 

As far as how to cancel, you can learn how to do that here. You can also fill out this form and send it to Spotify if you can't access your account.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
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