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Vietnam Family Premium issues

Vietnam Family Premium issues

Plan

Family Premium

Country

Chile to Vietnam

Device

iPhoneXR

Operating System

iOS 10

My Question or Issue

We moved from Chile to Vietnam and I wanted to update my payment details in order to use a Vietnam Credit Card. I had Premium Family plan linked to my Chile credit card. While doing the change, the only option the system alloed me to choose was Premium (personal) and I got a message saying that, from next month, all my family members will loss access to my subscription. How can I fix this issue? I just want to pay my family plan with a local credit card. 

Reply
1 Reply

Hello and welcome to the Spotify Community!

 

Unfortunately, Premium for Family is not supported in Vietnam so the only option you can choose is the regular Premium subscription.

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