When I try to join a family plan on given an error...

Report Inappropriate Content · 2024-02-29

"There was an error. Try again later"
I have premium duo and I went and cancelled my plan but still getting the error. Please advice how to fix the issue.

Bittencourt · 2024-02-29

Hi there, thanks for writing!

When you click on the link bellow, does your account show as Premium or Free?

https://www.spotify.com/account/overview/

Have you tried using different browsers?

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damianostella · 2024-02-29

Hi, I have the same problem. following the link you sent, the account is Spotify-free.

I tried with Chrome and Edge. Same result

Bittencourt · 2024-03-01

Hey @damianostella,

Well, if it says Free, I guess you have managed to cancel the Duo Premium.

If you want to check you payment history, just scroll down to Order History to confirm it.

Let me know how it goes!

BittencourtSpotify Star

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Bittencourt · 2024-03-08

Hey @damianostella,

So, did you manage to solve the issue?

Don't hesitate to ask me for any help!

BittencourtSpotify Star

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