Help Wizard

Step 1


Wrong name on my account

Wrong name on my account

Me and my gf just moved in together. I changed adress. 


She invites me to the familyaccount but when we look at the list it is not my name but my ex girlfriends name. 


It's my Spotify account and my email and she got nothing to do with it. My X and I used to have a family account were I were the manager. 


So why is my X name showing up as my name in the added members list when it should be mine? 


1 Reply

Hey @user-removed, and welcome to the community.

Hope you're doing great!


Sorry to hear that you're having this issue. I'd recommend contacting Spotify customer support as they can take a closer look.
You can contact support here (

Have a nice day! 🙂

Billy-JSpotify Star
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