a premium admin can't pay money all member will get system kick and have 12 months cd time??

[Xfinity]

as title

if i dont quit family and family admin don't kick then have 12 months cd time?

my english bad btw

[Maxim]

Hey @Xfinity,

Thanks for reaching out.

If Spotify is unable to charge the payment method that's used for the subscription, the subscription will end and all members of the plan will revert to Spotify's free plan. If the former Premium Family plan manager decides to start another subscription, they'll be able to invite the users who were part of their old plan again.

I hope this helps? 🙂

[Xfinity]

if family managers dont pay to spotify and no join back mean we “must” wait 12 months for join other family?

[Maxim]

Hey @Xfinity,

Can you please try to clarify what you mean by "no join back"? 🙂

[Xfinity]

oh mean manager still in free plan

then other 5 peoples need wait 12 months or cant join other family ?

[Maxim]

If they haven't switched from one plan to another within the past 12 months, they can join a different one.

[Xfinity]

oh is mean if i get system kick then cant join other family until 12 months?

[Maxim]

I never said that. 🙂 If the subscription ends for whatever reason and all members get removed from the plan, they certainly can join a different Duo/Family plan if they haven't already been part of two different plans within the past 12 months.