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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily planCountryPortugal My email address is very old so I can’t receive emails on that account. I already change my email address but I need to confirm my home address in order to continue on the Family plan. If I can’t receive the email confi...
PlanPremiumCountryPoland My Question or IssueHello. My family and I wanted to use the Family option. Previously, I had the Duo option valid until August 15. I unsubscribed and wanted to join the link my sister sent. After entering the address, it sho...
PlanFamily Premium My Question or IssueWe just signed up for Spotify Family Premium. I have 2 young kids that each have a Spotify Kids profile (not tied to an email like the adult ones). They don't have emails and separate "accounts" because I don't ...
I cannot remove a member from our family plan. When I go to the "Manage your Family plan" page, I see a list of members and nothing else. No buttons and no ability to click anything on the list. I'm in the USA. I have tried Chrome and Edge.
The adress doesn't work. Spotify assumes other adress and doesn't let change it
I moved to spain and me and my roommates want to share spotify family but even when we put the same address it doesn't allow them to join. Saying it's the wrong country. They have a spanish account and I have a german one.
PlanPremiumCountryIsraelDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family premium subscription for already several years.Both my daughter and wife enjoy it with me as the manager.Today I tried to...
I have a Duo subscription that I share with my son. Now, I would like to switch to Family Premium and include another child and my partner. My question is: will the playlists (both mine and the ones my son has on the current Duo account) be deleted? ...
Hello, I received a notification that I no longer belong to the family plan, which indicates that I did not verify the address. I have not received anything to verify the address and I was also traveling. Now I cannot enter the family plan, I hope fo...
I've been subscribed for Spotify family for years. My card that was on file expired and I got an email yesterday saying my payment was declined, and I was downgraded to free. I thought when I updated my card info, my plan would revert back to family ...
I tried everything, i cant even find my city. But i tried google codes, than i find my city, entered it, and than just my address didnt match. What should i do? today is the last day to confirm, but i just cant.
Moving playlists from duo to family?
My mum is trying to enable explicit content on my account under the family plan the instructions say to click on my profile under her account settings but when she does that the only option is to remove my account there is no where to access settings...
Hello,We've lost the login credentials for the account that manages a shared Spotify Family Subscription. Is there still a way to cancel the subscription or remove the forgotten manager account from the current subscription and make someone else the ...
I received an email telling me to verify my home address for Spotify family premium account, or I'll be kicked out of the family plan in a week. So I entered my address (an apartment area), but nothing close to it showed in the search box - not even ...
I’ve been using the family plan since 2020 or so and I never had once had difficulty in looking for my home address. Fast forward to now in 2024, I kicked someone out and wanted to add my grandmother. I inputed the same address and it can never be fo...
En el estado de mi cuenta sale que me cobraron dos veces, me salieron que me cobraron $ 398
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Why is there a restriction in the Premium Family Plan allowing only the plan manager to acc...
I have been in my brother's family plan for years and yesterday, it seems that my account turned into a free account. My brother has assured me that he made no alterations in the plan and sent me an invite so I could rejoin. When I clicked his invite...
My family invited me to a premium Spotify and needs exact address for verification. Now the problem is, the address that they have in their account won't appear and will say it is not the correct address, in which IT IS THE CORRECT ONE! Can you pleas...