Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium familyCountry DeviceVarious Operating System My Question or Issue Trying to play individual family accounts on different devices (echo dots) in different rooms I,e. Sons account on sons echo dot in sons room, daughters in hers, mine in my...
PlanPremium FamilyCountrySingaporeDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI received an invitation for Spotify Family Premium. I click accept invitation.. Input my address and it says confirmation complete and open spotify. I ...
Hola! Estoy intentando agregar a mi familia a una cuenta familiar preimun, pero no me deja agregar a nadie. Envío todas las invitaciones y al entrar con cada una de las cuentas y llenar el formulario de ingreso con nombre, dirección, código postal y ...
I have upgraded my account to a family subsctiption. WhenI send an invitation to my son, he gets an email, but the link points to him joining the family account of some stranger. Here is is the message (in German): "Glückwunsch! Du schließt Dich glei...
Salve a tutti, risiedo momentaneamente negli Stati Uniti e la mia famiglia in Italia ha attivato Spotify premium for family, mi hanno inviato l’invito ma non riesco ad accedere per via della residenza. Come faccio ad attivarlo essendo all’estero? Pos...
Plan: family premium (*but also personal plan in the same account on the same date)PremiumCountry: Taiwan My question: I have 2 questions. One is that I subscribed the personal plan in this morning with NT$ 149 dollars which was deducted by PayPal. A...
PlanFree/PremiumCountryPortugalDeviceAllOperating SystemAllMy Question or IssueHello everyone can you help me understand if I can use spotify gift cards with my family plan ? Cheers
My Question or Issuei purchased the family plan.i sent the invite now with the family plan I am able to listen to music while another Person in my family can listen as well.my issue is every time I’m trying to listen to music and my wife wants too li...
Hi, i recently changed my subscription to Family Premium and was wondering if the members I invite (I'm the owner) will be able to see the other members on the plan or not? Thanks,Tala
Hello, i can't activate the premium family, after i insert my data ( address, name, sourname ecc. ), i do the captcha, i press send and then appears a notice "You cannot join the family plan", i try it from my iphone 7 and from pc ( google chrome, mo...
My premium account will not work anymore. I am on a family plan. Why did my account stop!?b
PlanPremiumCountryUK Operating SystemAndroidMy Question or IssueHi all. I am sending a family invite to a family member with Premium. Do they just need to cancel their premium subscription before I send a Family invite? Thanks!
I and my family (six people in total who living in the same house) have been using spotify family for 2 months. It has been ok until today when all of my family cannot use the premium anymore because spotify said the physical address has to be same f...
PlanPremiumCountryUSAMy Question or IssueFor years I've been on the premium family plan with three other members, one of which pays for the plan. I use Spotify almost every day, so when suddenly I went on and saw ads on my page, as well as interuptio...
HI - my son and I are on Premium Family and at the beginning of the plan (some months ago) he could see my playlists (which was fine). As I make more, he can't see them in his app. Do I have to reset any settings or does he? I'd also like to see his ...
Hi We have took a Premium for family for spotify but 1 of the accounts are banned and the premium for family is also cancelled because they can not locate us ( i am studying belgium now and the others are in Turkey)Now Spotify has charged 1 yearly su...
PlanPremiumCountryCanadaDeviceAcer liquid ZestOperating SystemAndroid My question or issue: I had just renewed my Spotify subscription for the Google mini home device today but I just realised i had used Facebook to join and after I reedemed my googl...
Hi, I have been trying for the last two weeks to redeem my Google home mini, which is currently offered as a free gift with the Spotify family subscription. For some reasons, my offer code didn't work and Google cancelled my order. Now Spotify claims...
Pretty straightforward Q but before I purchase a family plan I want to confirm I will have 3 users on 3 unique devices (all within one address) who will all want access to Spotify at the same time - does the family plan support this?
PlanFamily PremiumCountryAustraliaDeviceiPhone 6 One of the subscriptions on my family premium account is not upgrading. I know you should upgrade via the internet explorer and then the app should turn to premium, but it prompts me for card details. ...